Terms of Service

Welcome to CareMatch Chicago. By accessing or using our website, you agree to be bound by these Terms of Service.

If you do not agree with these terms, please discontinue use of the website.

These Terms apply to all visitors, users, clients, and others who access or use our website or services.

Purpose of This Website

Our website provides information about caregiving and homecare support services, allows users to submit inquiries, request services, and learn more about our company.

This website does not provide emergency or medical services.

For emergencies, always contact your local emergency provider immediately.

CareMatch Chicago is operated by Make A Wish Transportation LLC.

Use of Our Website

By using this website, you agree that you will:

  • Use the website only for lawful purposes

  • Not attempt to disrupt or compromise website security

  • Not submit false, misleading, or fraudulent information

  • Not copy or misuse website content without permission

We reserve the right to suspend or block access to users who violate these terms.

SMS Terms & Communications

By providing your phone number through our website forms, you consent to receive SMS communications from CareMatch Chicago related to:

  • Appointment confirmations

  • Service updates

  • Customer support

  • Notifications regarding requested services

Message frequency may vary.

Message and data rates may apply.

Reply STOP to unsubscribe at any time. Reply HELP for assistance.

SMS consent is not shared with third parties or affiliates for marketing purposes.

No Medical Advice Disclaimer

The content on this website is provided for informational purposes only.

Nothing on this website should be interpreted as:

  • Medical advice

  • Diagnosis

  • Treatment recommendations

Always consult a licensed healthcare professional regarding medical concerns.

Service Requests and Inquiry Forms

When you submit a form or contact us through the website, you agree that:

  • The information you provide is accurate

  • Our team may contact you using the details provided

  • Submission of a form does not guarantee service availability or acceptance

All services remain subject to assessment, eligibility, and company approval.

Client Agreements

Any caregiving or support services provided may require separate agreements outlining:

  • Scope of services

  • Billing and payment terms

  • Responsibilities of both parties

  • Cancellation policies

These Terms of Service apply only to website usage.

Intellectual Property

All website content, including text, images, graphics, logos, and layout, is the property of CareMatch Chicago unless otherwise noted.

You may not:

  • Copy

  • Modify

  • Reproduce

  • Resell

  • Distribute

any website content without written permission.

Third-Party Links & Resources

Our website may contain links or embedded content from third-party websites such as:

  • Videos

  • Maps

  • Scheduling tools

  • External resources

We are not responsible for the content, policies, or privacy practices of third-party websites.

Privacy Policy

Your use of this website is also governed by our Privacy Policy.

The Privacy Policy explains:

  • What information we collect

  • How we use your data

  • Your rights regarding your information

By using this website, you consent to the practices described in the Privacy Policy.

Limitation of Liability

To the fullest extent permitted by law, CareMatch Chicago and Make A Wish Transportation LLC are not liable for:

  • Damages arising from use of this website

  • Inaccurate or outdated website information

  • Technical interruptions or errors

  • Viruses or harmful website components

All website content is provided “as is” without warranties of any kind.

Indemnification

You agree to indemnify and hold harmless CareMatch Chicago and Make A Wish Transportation LLC from any claims, damages, losses, liabilities, or expenses arising from:

  • Your use of the website

  • Your violation of these Terms

  • Your infringement of third-party rights

Changes to These Terms

We may update or modify these Terms of Service at any time.

Continued use of the website after updates are posted constitutes acceptance of the revised Terms.

Contact Information

If you have questions regarding these Terms of Service, please contact us:

📧 info@carematchchicago.com

📞 (708) 367-3319

🌐 CareMatch Chicago
Operated by Make A Wish Transportation LLC

CareMatch Chicago

Connecting families in Cook & DuPage County with trusted, licensed home care providers. Free matching service.

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